Michael is Vice-President, Operations at Util-Assist, and offers over 25 years of experience in the utility business. Michael holds a BSc (Honours) from McMaster University, and has a master’s degree in education. His responsibilities include managing the PowerAssist team as well as the Sync Operator (data analysis) team and billing department.  Michael monitors the rapidly-evolving utility industry and keeps pace with technological advances, developing innovative, compelling solutions to address utility needs and increase efficiencies.