Welcome to IUCX 2025!
We’re standing by to provide more information, deliver a demo, or address any questions you may have. Stop by booth 535, or reach out to connect during or after IUCX.
Contact Information
CustomerAssist: Utility Billing and Customer Care
CustomerAssist is your trusted partner for utility billing and customer care to overcome staffing shortages, enhance the customer experience, and improve billing accuracy and efficiency.
Resources
Brochure
Case Study
More Information
Find out more: CustomerAssist
To discuss how CustomerAssist can transform your utility billing operations, please contact:
Tyler Whalen
twhalen@util-assist.com
PowerAssist: Outage Contact and Communications Center
PowerAssist is a 24/7 outage contact and communications center that enables fast, personalized service across multiple channels plus the ability to scale during widespread outages at a fraction of standard costs.
Resources
Brochure
Case Study
Case Study: Powering Ahead
The PowerAssist Story
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Find out more: PowerAssist
To discuss how PowerAssist ensures your customers get fast, personalized service during power outages, please contact:
John McClean
jmcclean@util-assist.com
SecureAssist: AI-Enabled Substation Surveillance
SecureAssist is a multi-layered, AI-enabled surveillance solution specifically designed for utilities to protect substations and other valuable physical assets.
Resources
Brochure
Business Case
Case Study
Whitepaper
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Find out more: SecureAssist
To discuss how SecureAssist protects your utility’s most critical physical assets through AI-enabled surveillance, please contact:
John McClean
jmcclean@util-assist.com
About Util-Assist
Founded in 2005 to help utilities make educated decision on procuring advanced metering infrastructure (AMI), Util-Assist’s professional services and managed services are now in demand throughout North America.
Our solutions merge technology with strategy to streamline processes, boost productivity, enable data-driven business decisions, and deliver enhanced customer experiences, transforming how utilities operate and deliver value to their customers.
Driving digital innovation with professional and managed services for electric, water, and gas, Util-Assist is shaping the utility of the future.
Resources
Brochure
