Our Team

A passionate and energetic leader, Mark sets the corporate strategy and shapes Util-Assist’s culture.

Mark has more than 35 years of executive business experience, including 20+ years in the utility industry where he held leadership and c-suites roles. He has a wealth of experience with utility regulated and unregulated business strategies, AMI deployments, smart grid initiatives, distribution automation, asset investment planning, and mergers and acquisitions. With his utility operations and engineering background, he launched several energy services and sub-metering businesses. Mark is the former president of GridSmartCity and previously served in senior executive roles at Alectra Energy Solutions, PowerStream, and Barrie Hydro.

Mark is an internationally renowned speaker and a passionate and energetic leader who continues to advance Util-Assist’s digital innovation mandate as acting president and a Util-Assist board member.

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As Chief Operating Officer, Sabina oversees the critical functions that keep Util-Assist running smoothly.

Sabina is responsible for Util-Assist’s external and internal financial reporting, budgeting, payroll, human resources, and risk management. With a strong focus on operational integrity and financial stewardship, Sabina ensures that our internal processes support sustainable growth while aligning with our strategic goals.

Bringing a wealth of experience in both finance and operations, Sabina is known for her sharp analytical mindset, proactive leadership, and unwavering attention to detail. She plays a key role in fostering a high-performance culture, where accountability, transparency, and employee well-being are top priorities.

Sabina is a Certified Professional Accountant and Chartered Accountant, and holds a Bachelor of Commerce from Ryerson University (Hon).  Her previous experience includes Alectra Utilities (formerly PowerStream) and Deloitte LLP where she specialized in audit and special engagements for public sector entities such as hydro utilities, municipalities, hospitals, and non-profits.

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As Vice President of Professional Services, Debi is responsible for leading all aspects of our professional services delivery and project management teams.

Debi plays a pivotal role in ensuring our clients receive consistent, high-quality service across every engagement, from strategic planning through to execution. With over 20 years of management experience—including a decade spent leading complex, large-scale smart meter deployments—Debi brings deep industry insight and operational expertise to every project.

Known for her collaborative leadership style and commitment to excellence, she fosters a culture of accountability, continuous improvement, and client focus. Her ability to align people, processes, and technology ensures that our solutions are not only innovative, but also practical and results-driven. Under her leadership, our teams are empowered to deliver measurable value and long-term success for utilities across North America.

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As Vice President, Managed Services, Lucas drives innovation, scalability, and service excellence across our managed solutions portfolio.

Lucas leads the strategic direction, delivery, and growth of our key managed service offerings: PowerAssist, SecureAssist, CustomerAssist, and SyncAssist. With a focus on operational excellence and continuous improvement, he ensures each service delivers reliable, high-impact results that meet the evolving needs of utilities. Lucas works closely with clients and internal teams to optimize performance, enhance the customer experience, and scale services for long-term success.

Lucas is a Chartered Professional Accountant and Certified General Accountant, and holds a Bachelor of Accounting (co-op) from Brock University.

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As Vice President, Consulting, Tammy brings decades of experience to ensure Util-Assist meets delivery goals and organizational targets.

Since 2006, Tammy has been instrumental in developing and refining Util-Assist’s project standards and best practices. With a focus on advanced metering projects, she has managed utility procurements and smart grid technology implementations for a vast range of systems and services, including AMI, meter installation, MDM, CIS, system integration, field tools, edge computing, and more.

Tammy is also Util-Assist’s specialist in contract and SOW development, providing expert guidance to protect utilities with solid contractual agreements. With her strong communication skills and approachable nature, Tammy is a key liaison between internal and external stakeholders.

Tammy studied at Florida International University, earning a bachelor of science degree.

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As Vice President, Marketing and Communications, Laura develops and executes effective strategies for external and internal communications, ensuring that messages are aligned with Util-Assist’s mission to “simplify solutions.”

With more than 15 years of experience at Util-Assist, Laura has played a key role in building the Util-Assist brand and amplifying our voice across the utility industry. She leads the development and execution of strategic marketing initiatives that promote our services and solutions to utilities across North America. Laura is responsible for overseeing all aspects of brand management, digital marketing, and content creation, ensuring consistent, impactful messaging across every channel. Internally, Laura plays a vital role in uniting teams through clear and engaging communications that reinforce Util-Assist’s mission, vision, and core values.

From spearheading high-profile campaigns to managing industry events and thought leadership programs, she brings passion and precision to every initiative.

Laura holds a master’s degree from the University of Toronto.

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As Managing Consultant, Michael contributes to delivering world-class professional services to our customers.

Since joining Util-Assist in 2005, he has become known as an educator, leader and technical guru, helping utilities keep pace with technological advances. He possesses an exhaustive knowledge of AMI systems and is passionate about the potential for smart grid to drive transformation. A strategic thinker, he is currently working closely with utility clients to deploy and integrate leading edge next generation AMI and data analytics solutions that will revolutionize operations and customer service.

Michael holds a Bachelor of Science Degree (Honours) from McMaster University and has a master’s degree in education.

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As Executive Director, Growth and Partnerships, Taylor forges meaningful partnerships and drives growth through deep industry insight and hands-on experience.

Taylor leads business development efforts with a focus on building lasting client relationships and expanding Util-Assist’s presence across the utility sector. With nearly two decades of project and operational experience, she brings a unique blend of technical expertise and strategic vision to every opportunity.

Before joining Util-Assist, Taylor held a leadership role at a major AMI/MDM vendor, where she successfully led large-scale, multi-year deployments. In addition to her project management credentials, Taylor is well-versed in contract and SOW development and negotiations, utility analytics, and software quality assurance and testing. Taylor’s well-rounded background and industry knowledge position her to understand client challenges from the inside out, making her a trusted partner in identifying solutions that drive value and efficiency.

Taylor is a certified Project Management Professional (PMP) and holds certificates for Global Advanced Project Management from California Institute of Technology, Mastering Project Management from Villanova University, and Engineering Certification from the University of Wisconsin in Electrical Distribution Principles and Applications.

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