Util-Assist News
Util-Assist is Re-Certified as a Great Place to Work®
Util-Assist is proud to announce it has been re-certified as a Great Place to Work for the second year in a row. Util-Assist scored high across all five dimensions measured by the Great Place to Work® Canada survey: credibility, respect, fairness, pride, and...
T&D World Webinar: Using the Latest Technologies to Detect and Mitigate Substation Threats
Util-Assist’s John McClean is speaking at a T&D World webinar sponsored by Systems with Intelligence on a multi-layered approach to physically secure remote substations. Substation break-ins have become a growing concern for utilities as sky-high copper prices...
Meet Util-Assist at DISTRIBUTECH 2023
The 2023 DISTRIBUTECH Conference & Exhibition is just around the corner, and the Util-Assist team is eagerly awaiting the opportunity to convene with our clients and partners once again. DISTRIBUTECH 2023 will be held February 7 – 9 at the San Diego Convention...
Util-Assist Partners with NorthStar Utilities Solutions to Offer Managed Services
NorthStar Utilities Solutions (NorthStar), a division of Harris Computer Systems, and Util-Assist Inc. are pleased to announce a partnership that will offer utilities managed billing services powered by the NorthStar Customer Information System (CIS). For over fifteen...
Util-Assist Partners with SEW to Deliver Utility Customer and Mobile Workforce Experience (CX & WX) Platforms, Powered by AI/ML
Util-Assist and SEW announced today that the companies have signed an agreement for Util-Assist to deliver system integration services to clients implementing SEW’s Digital Customer Experience (CX) Platform - Smart Customer Mobile® (SCM®), Digital Workforce Experience...
It’s Official—Util-Assist is a Great Place to Work®
Util-Assist is proud to announce that we have been certified as a Great Place to Work after a thorough, independent analysis conducted by Great Place to Work Institute® Canada. Earlier this year, Great Place to Work measured the employee experience, corporate culture,...
PowerAssist Answers Record Number of Calls During Rare Weather Event
When a severe windstorm hammered Southern Ontario on May 21, 2022, thousands of Ontarians, from Windsor to Ottawa, were left without power, many for days. The widespread line of thunderstorms was deemed to be a rare "derecho" which can cause as much damage as a...
Visit Util-Assist at DISTRIBUTECH 2022
The 2022 DISTRIBUTECH Conference & Exhibition is less than two weeks away, and the Util-Assist team is chomping at the bit to reconvene with our customers, colleagues, and industry connections. We hope to see you at the Kay Bailey Hutchison Convention Center in...
Util-Assist Welcomes Michael Foley to Broaden US Footprint
Util-Assist is pleased to announce the addition of Michael Foley to our Business Development team. Michael’s primary focus is to augment and expand the reach of Util-Assist’s industry-leading professional and managed services throughout the United States. A long-time...
Util-Assist Partners with Systems With Intelligence to Offer a Complete Substation Security Monitoring and Response Solution
Util-Assist and Systems With Intelligence (SWI), a global provider of visual monitoring solutions for electric utility applications, have entered into a strategic partnership to provide a complete security monitoring and response solution for electric power utilities....
Welcome Back or “Be right back”: Util-Assist Plans to Reopen our Office this Summer with a Flexible Hybrid/Remote-Friendly Work Model
Util-Assist is thrilled to reopen our Newmarket office this summer in operation with a new hybrid/remote-friendly work model. We have taken numerous precautions to ensure that our physical office reopens safely and responsibly. In tandem, we have also taken away...
Meet Util-Assist at the IEEE PES T&D Conference
Util-Assist is thrilled to announce our participation in the 2022 IEEE Power & Energy Society (PES) T&D Conference and Exposition, taking place April 25-28 at the Ernest N. Morial Convention Center in New Orleans, LA. Jointly exhibiting with Systems with...
Connect with Util-Assist at the Ontario Energy Network March Luncheon
Util-Assist is excited to announce that we’ll be convening with Ontario Energy Network (OEN) industry leaders for the networking luncheon on March 25 at the Fairmont Royal York Hotel in Toronto. The March luncheon features guest speaker Michele Harradence, Senior Vice...
Util-Assist Establishes Four Practice Areas
Building on almost two decades of experience solving utilities' most pressing issues, Util-Assist's professional services division has formed four practice areas, each with deep, specialized knowledge. Procurement: The Procurement practice area helps utilities procure...
Whitepaper: Utility Roadmap for Navigating AMI Procurements
Util-Assist has developed a whitepaper that explores how to navigate the complex choices that utilities face to procure a first- or second-generation advanced metering infrastructure (AMI solution). AMI revolutionized the utility industry by replacing manual meter...