Service Partners

Digitally Transforming Customer and Workforce Relationships

Util-Assist’s partnership with SEW offers the utility industry a reliable pathway to transform customer and workforce relationships. Utilities looking to implement SEW’s industry-leading digital customer and workforce experience platforms can rely on Util-Assist’s breadth and depth in utility system integration and expertise in advanced metering infrastructure (AMI). By harnessing digital technology, SEW and Util-Assist are helping utilities adopt innovative strategies to build meaningful customer relationships through personalized experiences, superior self-service, improved operational efficiency, and intelligent workforce management.

About SEW

SEW, with its innovative and industry-leading cloud platforms, delivers the best Digital Customer Experiences (CX) and Workforce Experiences (WX), powered by AI, ML, and IoT analytics, to global energy, water, and gas providers. At SEW, the vision is to Engage, Empower, and Educate billions of people to save energy and water, partnering with businesses to deliver platforms that are easy-to-use, integrate seamlessly, and help build a strong technology foundation that allows them to become future-ready.

For more details, visit: www.SEW.ai

Safeguarding Substations and Mission-Critical Utility Infrastructure

Util-Assist and Systems with Intelligence (SWI) have partnered to revolutionize how electric utilities secure substations and other mission-critical utility infrastructure. SecureAssist combines SWI’s best-in-class technology with Util-Assist’s security monitoring and response services, delivering a turnkey solution to utilities that deters, detects, and defends against break-ins, vandalism, theft, and trespassing. The multi-layered security solution is specifically designed for utilities, with AI technology and 24/7 service delivered by agents with an advanced understanding of utility and distribution systems.

About SWI

Systems With Intelligence Inc. is a global provider of Touchless™ monitoring solutions for electric utility applications. SWI systems collect and analyze the data that allows utilities to increase safety and reliability while reducing operating costs. Coupling thermal monitoring and visual imaging technology with advanced analytic algorithms, Systems With Intelligence solutions automate remote site monitoring. Systems With Intelligence products are engineered to operate in the harshest environments, withstand high levels of electromagnetic interference, static discharge and voltage surges found in industrial applications to ensure uninterrupted operation, providing a monitoring system that operates reliably and connects seamlessly allows customers to remain focused on their operations.

For more details, visit: www.SystemsWithIntelligence.com