Util-Assist is gaining a foothold in provinces and states throughout Canada and the United States. Founded to help utilities in Ontario procure and deploy advanced metering infrastructure (AMI) solutions, Util-Assist’s expertise is now in demand throughout North America.
By continually monitoring the evolving industry and keeping pace with technological advances, Util-Assist has been able to develop new products and services that allow us to consistently stay one step ahead of utilities’ emerging needs. PowerAssist, our 24x7 outage management call center service, is designed to scale for peak call volumes and widespread outages. CustomerAssist, our managed services solution, is built for back-end billing, hosting, call center, and data analysis services. Finally, Community Conservation Program (CCP) is an enhanced customer engagement portal that empowers consumers to make near real-time decisions on how to save energy with social benchmarking and creative incentives to deliver further motivation.