Managed Services 

Managed Technology Services for Utilities

The Challenge for Utilities

With the increasing complexity of technology,  rising customer expectations, and an ever-changing utility landscape, utilities are moving to managed services for smart grid, back-office and other operations. Leveraging enterprise-class technologies, Util-Assist’s broad range of managed services reduce risk, save costs, and streamline processes, allowing utilities to focus on their core business.

PowerAssist

Outage Monitoring Services

Don’t leave your customers in the dark! Our 24×7 outage monitoring and management services can scale during widespread outages.

CustomerAssist

ContactCentre Outsourcing Services

Eliminate the hassle of back-end billing, exception management, call centre and IT hosting.

SecureAssist

Power Substation Security Monitoring

Prevent substation theft and vandalism, extend the life of valuable assets, and reduce safety risks with around-the-clock intelligence monitoring services.

Managed Services for Technology Solutions

Managed Tech Services for UtilitiesLighten your technology overhead. Let us manage the technology to enable you make insight-driven business decisions, gain process efficiencies, reshape the customer experience and simplify systems integration.

Service Provider

Tap into Util-Assist’s industry experience and state-of-the-art technology solutions.

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