Managed Services 

Managed Technology Services for Utilities

The Challenge for Utilities

With the increasing complexity of technology,  rising customer expectations, and an ever-changing utility landscape, utilities are moving to managed services for smart grid, back-office and other operations. Leveraging enterprise-class technologies, Util-Assist’s broad range of managed services reduce risk, save costs, and streamline processes, allowing utilities to focus on their core business.

PowerAssist

Outage Monitoring Services

Don’t leave your customers in the dark! Our 24/7 outage monitoring and management services can scale during widespread outages.

CustomerAssist

ContactCentre Outsourcing Services

Eliminate the hassle of back-end billing, call centre and submetering.

SecureAssist

Power Substation Security Monitoring

Prevent substation theft and vandalism, extend the life of valuable assets, and reduce safety risks with around-the-clock intelligent monitoring services.

SyncAssist

Don’t let exceptions interrupt the flow of your business. Optimize meter-to-cash operations with accurate meter data synchronization and end-to-end services.

Service Provider

Tap into Util-Assist’s industry experience and state-of-the-art technology solutions.