Client Testimonials

“We have been working with the Util-Assist team for several years now, and greatly value their strategic advice and support with respect to smart metering, time-of-use billing, Smart Grid and conservation initiatives.  We find Util-Assist team members to be professional, approachable and personable; every consultant that we have worked with has demonstrated an enviable and beneficial depth and breadth of knowledge in their area of expertise. We know that regardless of what the utility sector has in store for us next, Util-Assist will be a few steps ahead of the curve, ready to provide suggestions, strategies, solutions, and practical advice.”

“How refreshing to work with a firm that isn’t looking for “extra” charges. Util-Assist stands behind the terms of their agreements—several times we thought items could be considered outside of scope, but Util-Assist insisted they were included. We have been very happy with the Sync Operator and Consulting services provided by Util-Assist.”

“Util-Assist was instrumental to our success in delivering conservation programs to our customers. Util-Assist proved extremely knowledgeable on all conservation initiatives offered in our marketplace and kept us on top of regulatory changes. I strongly recommend Util-Assist to other utilities looking for professional competence and excellent service.”

“Working with Util-Assist in the analysis of our meter-to-cash systems and processes was key to improving NBHDL efficiencies and resource utilization. The analysis identified strategic opportunities for efficiencies as well as priorities for closing gaps and mitigating risk. The final report has provided us with a detailed roadmap to implement appropriate change, reduce risk exposure and enable a best practice approach. I highly recommend Util-Assist for their approach, knowledge, and detail of report. Additionally, we have used Util-Assist to assist in expediting the closure of some of the identified gaps.”