James Douglas

With more than 25 years of experience in the utility sector, James is known for his exceptional negotiation skills and abilities to forge and maintain major client relationships.

James Douglas is the founder and President of Util-Assist. With more than 25 years of experience in the utility sector, James is known for his exceptional negotiation skills and abilities to forge and maintain major client relationships. In 2005, in response to the provincial smart meter mandate, James brought together utilities to form the OUSM (Ontario Utilities Smart Meter) working group to evaluate products and present recommendations to utilities and government bodies. This project involved the installation and integration of 1.7 million smart meters province-wide, along with associated billing and software systems. James also worked with Ontario’s Independent Electric Systems Operator (IESO) on the creation of rules for the centralized repository for the smart meter marketplace. With his successful track record, James has successfully grown the business to over 70 employees in just twelve years, with customers throughout the world. James’ expertise is regularly sought in utility strategic planning and enterprise solutions.

Prior to founding Util-Assist, James held senior leadership positions at utility solution companies. In these roles, James managed the implementation of Ontario’s first smart meter project and successfully navigated retail and utility customers through Ontario deregulation.

James studied Economics at Carleton University in Ottawa, Ontario. He is a frequent speaker at business and technology forums.