Professional Services
Content
At the forefront of digital innovation, Util-Assist helps you prepare for tomorrow’s challenges today.
With more than two decades of experience solving utilities’ most pressing issues, Util-Assist’s professional services division has formed four practice areas, each with deep, specialized knowledge.
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AMI Consulting Services
Util-Assist helps you procure and deploy best-of-breed technology solutions, from AMI to ADMS.
- Build a defensible business case
- Drive successful procurement with a proven approach
- Secure favorable terms and mitigate risk
- Ensure seamless integration
- Unlock the full value of investments
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Organizational Change Management (OCM)
Util-Assist’s Organizational Change Management (OCM) services help you reduce risk, accelerate adoption, and build the internal capabilities needed to sustain long-term value.
- Align leadership and stakeholders early to build trust and readiness
- Reduce resistance through targeted engagement and communication
- Ensure cultural and operational fit with selected solutions
- Accelerate user adoption of new systems and workflows
- Reinforce sustained behavior change and benefits realization
- Strengthen internal change capability for future modernization initiatives
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Data Analytics
Unlock the full value of AMI data — turning meter insights into smarter operations, engaged customers, and a more reliable grid.
- Solve your most pressing business and operational challenges
- Turn AMI data into decisions
- Choose a flexible hosting solution
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Testing Services
Util-Assist’s center of excellence for testing services provides you with confidence that upgrades and new releases are seamless transitions.
- System changes implemented with confidence
- Expert and reliable testing support when you need it
- Services across the full testing lifecycle
- Testing expertise to ensure quality and seamless integration while reducing risk
Case Study
“Util-Assist stood out as a strategic partner with key industry experience and knowledge to help us navigate the complexity of the procurement process.”
175,000+ meters
Upgraded to advanced AMI
3 RFPs
Managed end-to-end (AMI, MDM, Meter Installation)
Frequently Asked Questions
Absolutely. Every engagement is tailored to your utility’s unique size, regulatory landscape, operational priorities, and organizational culture—ensuring that each solution aligns perfectly with your goals and context.
Not at all. AMI is just one part of what we do. Our team works across the entire utility ecosystem, including CIS, MDM, OMS, ADMS, and grid modernization programs, to help utilities modernize operations, integrate technologies, and deliver greater value to their customers.
Absolutely. We partner with utilities of every scale—from large investor-owned utilities to mid-sized municipals and smaller co-ops—tailoring our approach to meet each organization’s unique goals and challenges.
Not at all. We partner with electric, water, and gas utilities—helping each modernize infrastructure, streamline operations, and improve the customer experience. Our broad expertise means we understand the unique challenges of every utility type and tailor our solutions accordingly.
Content
Complex challenges demand clear solutions. With expert guidance and hands-on support, we help you navigate change with clarity — integrating technology, data, strategy, and people to deliver measurable results. Shape the future of your utility with Util-Assist’s professional and managed services.