Customer Information Systems (CIS)
A Customer Information System (CIS) is critical to ensure customer satisfaction and meet complex billing requirements.
A CIS manages account, consumption and billing data, and provides a single solution for tracking all interactions with your customers.
Util-Assist offers exhaustive knowledge of CIS functionality and can analyze your needs to develop a comprehensive list of requirements. We can help transform these requirements into an RFP (Request for Proposal): we have developed a solid procurement process that ensures client’s needs are clearly represented and that the selection process is efficient and fair.
We also have extensive experience in project managing CIS implementations. As a leader in CIS systems integration, we’ll have you achieving high performance in no time.