Customer Information Systems (CIS)


A Customer Information System (CIS) is critical to ensure customer satisfaction and meet complex billing requirements. 

A CIS manages account, consumption and billing data, and provides a single solution for tracking all interactions with your customers.

Util-Assist offers exhaustive knowledge of CIS functionality and can analyze your needs to develop a comprehensive list of requirements.  We can help transform these requirements into an RFP (Request for Proposal): we have developed a solid procurement process that ensures client’s needs are clearly represented and that the selection process is efficient and fair. 

We also have extensive experience in project managing CIS implementations.  As a leader in CIS systems integration, we’ll have you achieving high performance in no time. 

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