We can’t wait to connect with utilities and partners in Phoenix at the IUCX Conference 2025, May 6 – 8, and demonstrate how our services can drive real impact for your utility operations. If you’re looking to enhance the customer experience, improve operational...
It’s official – Util-Assist is not only a great place to work, but one of the best places to work in Canada! Util-Assist has been recognized by Great Place to Work® as one of the 2025 Best Workplaces in Canada, ranking in the top 100 in the 100 to 999...
Util-Assist has joined the Smart Electric Power Alliance (SEPA) to reinforce our commitment to helping utilities navigate the evolving energy landscape and accelerate the transition to a clean and modern grid. SEPA is a respected industry non-profit organization...
We’re excited to be live and on location at DISTRIBUTECH 2025, the premier event for utilities! Our team will be at booth #4241, in the Ontario Ministry of Economic Development booth, showcasing innovative solutions that enhance outage communications, strengthen...
The utility sector is facing unprecedented pressures—resource shortages, looming retirements, and rising customer expectations. With 72% of energy employers struggling to find talent, 40% of contact centers citing staffing issues as a top challenge, and the looming...
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