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CustomerAssist Delivers SLA Success Amid Rising Volumes

by Josh Callies | May 9, 2025 | Util-Assist News

April marked a significant milestone for our CustomerAssist team, achieving full SLA compliance across all client accounts. This accomplishment reflects our ongoing commitment to delivering consistent, high-quality service while fostering a culture of continuous...

Util-Assist Joins GridSmartCity as Corporate Partner to Advance Innovation in the Utility Sector

by Josh Callies | May 5, 2025 | Util-Assist News

Util-Assist is now a corporate partner of GridSmartCity, a step that reflects our commitment to delivering innovative solutions that empower utilities and support the evolution of the energy grid. GridSmartCity is a collaboration of local distribution companies...

Util-Assist at IUCX 2025: Catch Us at Booth #535 and On Stage

by Josh Callies | Apr 14, 2025 | Util-Assist News

We can’t wait to connect with utilities and partners in Phoenix at the IUCX Conference 2025, May 6 – 8, and demonstrate how our services can drive real impact for your utility operations. If you’re looking to enhance the customer experience, improve operational...

Util-Assist – One of Canada’s Best Workplaces™

by Josh Callies | Apr 11, 2025 | Util-Assist News

It’s official – Util-Assist is not only a great place to work, but one of the best places to work in Canada! Util-Assist has been recognized by Great Place to Work® as one of the 2025 Best Workplaces in Canada, ranking in the top 100 in the 100 to 999...

Util-Assist Joins SEPA to Advance Clean Energy Solutions for Utilities

by Josh Callies | Mar 21, 2025 | Util-Assist News

Util-Assist has joined the Smart Electric Power Alliance (SEPA) to reinforce our commitment to helping utilities navigate the evolving energy landscape and accelerate the transition to a clean and modern grid. SEPA is a respected industry non-profit organization...
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470 Harry Walker Parkway South
Newmarket, ON, L3Y0B3

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