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Introducing Current Conversations: Webinars That Spark Utility Insights

by Josh Callies | Jun 11, 2025 | Util-Assist News

The utility landscape is rapidly evolving, and staying ahead means staying informed. Current Conversations is our new webinar series designed to illuminate industry trends, power up best practices, and spark meaningful discussions for utility professionals navigating...

CustomerAssist Delivers SLA Success Amid Rising Volumes

by Josh Callies | May 9, 2025 | Util-Assist News

April marked a significant milestone for our CustomerAssist team, achieving full SLA compliance across all client accounts. This accomplishment reflects our ongoing commitment to delivering consistent, high-quality service while fostering a culture of continuous...

Util-Assist Joins GridSmartCity as Corporate Partner to Advance Innovation in the Utility Sector

by Josh Callies | May 5, 2025 | Util-Assist News

Util-Assist is now a corporate partner of GridSmartCity, a step that reflects our commitment to delivering innovative solutions that empower utilities and support the evolution of the energy grid. GridSmartCity is a collaboration of local distribution companies...

Util-Assist at IUCX 2025: Catch Us at Booth #535 and On Stage

by Josh Callies | Apr 14, 2025 | Util-Assist News

We can’t wait to connect with utilities and partners in Phoenix at the IUCX Conference 2025, May 6 – 8, and demonstrate how our services can drive real impact for your utility operations. If you’re looking to enhance the customer experience, improve operational...

Util-Assist – One of Canada’s Best Workplaces™

by Josh Callies | Apr 11, 2025 | Util-Assist News

It’s official – Util-Assist is not only a great place to work, but one of the best places to work in Canada! Util-Assist has been recognized by Great Place to Work® as one of the 2025 Best Workplaces in Canada, ranking in the top 100 in the 100 to 999...

Util-Assist Joins SEPA to Advance Clean Energy Solutions for Utilities

by Josh Callies | Mar 21, 2025 | Util-Assist News

Util-Assist has joined the Smart Electric Power Alliance (SEPA) to reinforce our commitment to helping utilities navigate the evolving energy landscape and accelerate the transition to a clean and modern grid. SEPA is a respected industry non-profit organization...
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470 Harry Walker Parkway South
Newmarket, ON, L3Y0B3

T: 833.419.5604

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