As first-generation advanced metering infrastructure (AMI) systems approach end-of-life, utilities across North America are facing a pivotal decision: upgrade existing infrastructure or invest in full system replacement? In a recent Factor This article, Util-Assist’s...
The utility landscape is rapidly evolving, and staying ahead means staying informed. Current Conversations is our new webinar series designed to illuminate industry trends, power up best practices, and spark meaningful discussions for utility professionals navigating...
April marked a significant milestone for our CustomerAssist team, achieving full SLA compliance across all client accounts. This accomplishment reflects our ongoing commitment to delivering consistent, high-quality service while fostering a culture of continuous...
Util-Assist is now a corporate partner of GridSmartCity, a step that reflects our commitment to delivering innovative solutions that empower utilities and support the evolution of the energy grid. GridSmartCity is a collaboration of local distribution companies...
We can’t wait to connect with utilities and partners in Phoenix at the IUCX Conference 2025, May 6 – 8, and demonstrate how our services can drive real impact for your utility operations. If you’re looking to enhance the customer experience, improve operational...
It’s official – Util-Assist is not only a great place to work, but one of the best places to work in Canada! Util-Assist has been recognized by Great Place to Work® as one of the 2025 Best Workplaces in Canada, ranking in the top 100 in the 100 to 999...
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