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Upcoming Webinar – From Strain to Strength: How Utility Customer Service Departments are Solving Resourcing Challenges

by Josh Callies | Oct 11, 2024 | Util-Assist News

The utility sector is facing unprecedented pressures—resource shortages, looming retirements, and rising customer expectations. With 72% of energy employers struggling to find talent, 40% of contact centers citing staffing issues as a top challenge, and the looming...

Upcoming Presentation: The ROSI of Live Video Monitoring for Substation Security

by Josh Callies | Sep 30, 2024 | Util-Assist News

Utility substations are emerging as prime targets for theft, vandalism, and sabotage from a range of threat actors. In the absence of robust security standards or regulations for distribution substations, utilities must determine for themselves the best way to secure...

Util-Assist Recognized on 2024 List of Best Workplaces in Professional Services

by Josh Callies | Jul 23, 2024 | Util-Assist News

Util-Assist is proud to announce that we have been named on the 2024 list of Best Workplaces in Professional Services after a thorough and independent analysis conducted by Great Place to Work® Canada. The Best Workplaces in Professional Services list is based on...

Util-Assist Earns Great Place to Work Certification®

by Natasha | May 9, 2024 | Util-Assist News

For the third year in a row, we are thrilled to announce that Util-Assist has been re-certified by Great Place To Work®. We are especially proud of this continuing recognition since certification is solely based on our employees’ perceptions and their survey results....

Util-Assist Celebrates Supporting Role in PUC Distribution Inc.’s Award-Winning Sault Smart Grid Project

by Josh Callies | Apr 29, 2024 | Util-Assist News

Sault Ste. Marie’s PUC Distribution Inc. (PUC) received the prestigious Innovation Excellence Award during this year’s Electricity Distributors Association (EDA) Awards Ceremony in Toronto. The award recognized PUC’s groundbreaking Sault Smart Grid project as the...

Set Time to See Util-Assist at DISTRIBUTECH 2024

by Josh Callies | Jan 30, 2024 | Util-Assist News

The 2024 DISTRIBUTECH Conference & Exhibition is one month away, and the Util-Assist team is supercharged to see our clients and partners in person once again! DISTRIBUTECH 2024 will be held February 26 – 29 at the Orange County Convention Center in Orlando, FL....
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470 Harry Walker Parkway South
Newmarket, ON, L3Y0B3

T: 833.419.5604

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