by laura | Oct 14, 2020 | Case Studies
Powering Ahead: Taking PowerAssist to the Next Level PowerAssist was launched in response to a December 2013 ice storm, which caused over a million outages across the northeast. Utilities experienced a significant spike in customer calls over a very short...
by laura | Oct 9, 2020 | Case Studies
Advancing AMI Goals During COVID-19 As part of its grid modernization efforts, Tampa Electric embarked on a next generation infrastructure project to upgrade its metering network to Advanced Metering Infrastructure (AMI). The utility selected and procured Itron’s next...
by laura | Oct 7, 2020 | Case Studies
Customer experience reaches new heights with the PowerAssist 24/7 outage call centre By Alectra Utilities, first published in The Distributor magazine, an Electricity Distributors Association publication. Today’s consumers can fill their vehicle gas tanks, shop for...
by laura | Jan 30, 2018 | Case Studies
Unlocking the Potential of Smart Grid Investments Real Solutions Implemented by Util-Assist Business Challenge Despite the many advantages of Advanced Metering Infrastructure (AMI), a common roadblock to investing in the technology is a lack of confidence in...
by laura | Jan 24, 2018 | Case Studies
AMI Procurement and Implementation for Gas, Water and Electricity Business Challenge The City of Medicine Hat Utilities (CMH) delivers gas, water and electricity to area residents, businesses and industries in Alberta, Canada. Over 99 percent of meters...
by laura | Jan 24, 2018 | Case Studies
AMI Procurement and Smart Metering Implementation Project Business Challenge North Little Rock Electric Department (NLR) provides electricity to over 60,000 people in the City of North Little Rock, Arkansas and surrounding area. To realize operational...
