Util-Assist News

We can’t wait to connect with utilities and partners in Phoenix at the IUCX Conference 2025, May 6 – 8, and demonstrate how our services can drive real impact for your utility operations. If you’re looking to enhance the customer experience, improve operational...

It's official - Util-Assist is not only a great place to work, but one of the best places to work in Canada! Util-Assist has been recognized by Great Place to Work® as one of the 2025 Best Workplaces in Canada, ranking in the top 100 in the 100 to 999 employees...

Util-Assist has joined the Smart Electric Power Alliance (SEPA) to reinforce our commitment to helping utilities navigate the evolving energy landscape and accelerate the transition to a clean and modern grid. SEPA is a respected industry non-profit organization...

We’re excited to be live and on location at DISTRIBUTECH 2025, the premier event for utilities! Our team will be at booth #4241, in the Ontario Ministry of Economic Development booth, showcasing innovative solutions that enhance outage communications, strengthen...

The utility sector is facing unprecedented pressures—resource shortages, looming retirements, and rising customer expectations. With 72% of energy employers struggling to find talent, 40% of contact centers citing staffing issues as a top challenge, and the looming...

Utility substations are emerging as prime targets for theft, vandalism, and sabotage from a range of threat actors. In the absence of robust security standards or regulations for distribution substations, utilities must determine for themselves the best way to secure...

Util-Assist is proud to announce that we have been named on the 2024 list of Best Workplaces in Professional Services after a thorough and independent analysis conducted by Great Place to Work® Canada.The Best Workplaces in Professional Services list is based on...

For the third year in a row, we are thrilled to announce that Util-Assist has been re-certified by Great Place To Work®. We are especially proud of this continuing recognition since certification is solely based on our employees’ perceptions and their survey results....

Sault Ste. Marie’s PUC Distribution Inc. (PUC) received the prestigious Innovation Excellence Award during this year’s Electricity Distributors Association (EDA) Awards Ceremony in Toronto. The award recognized PUC’s groundbreaking Sault Smart Grid project as the...

The 2024 DISTRIBUTECH Conference & Exhibition is one month away, and the Util-Assist team is supercharged to see our clients and partners in person once again! DISTRIBUTECH 2024 will be held February 26 – 29 at the Orange County Convention Center in Orlando, FL....

The latest generation of advanced metering delivers a wealth of data from the grid edge to unlock a world of opportunities for the utility of the future. From electric vehicle (EV) detection to distributed energy resources (DER) support, to customer load...

Following our commitment to remain at the forefront of utility technologies, Util-Assist is pleased to announce the selection of Camect and SureView as the underlying technology providers for SecureAssist, our utility infrastructure surveillance solution developed by...

Util-Assist is proud to announce it has been re-certified as a Great Place to Work for the second year in a row. Util-Assist scored high across all five dimensions measured by the Great Place to Work® Canada survey: credibility, respect, fairness, pride, and...

Util-Assist’s John McClean is speaking at a T&D World webinar sponsored by Systems with Intelligence on a multi-layered approach to physically secure remote substations. Substation break-ins have become a growing concern for utilities as sky-high copper prices...

The 2023 DISTRIBUTECH Conference & Exhibition is just around the corner, and the Util-Assist team is eagerly awaiting the opportunity to convene with our clients and partners once again. DISTRIBUTECH 2023 will be held February 7 – 9 at the San Diego Convention...