Util-Assist News

Util-Assist is pleased to announce that PowerAssist outage management communication services went live for Horizon Utilities in December 2016. (Horizon Utilities is now part of Alectra Utilities, following its recent merger with two other Ontario...

Util-Assist has won an RFP to provide consulting services to Manitoba Hydro to help with the assessment of Advanced Metering Infrastructure (AMI) and the development of an AMI business case. In making the decision to award the project to Util-Assist,...

Util-Assist is pleased to announce it is providing PowerAssist outage management services to two more Ontario utilities: Algoma Power Inc. (Algoma Power) and Canadian Niagara Power Inc. (Canadian Niagara Power). PowerAssist became available...

Util-Assist has successfully transitioned Haldimand County to a new solution for water and wastewater billing. With Hydro One’s recent purchase of Haldimand County Hydro, Haldimand needed to deploy a new billing solution in a very short timeframe.  Util-Assist was...

Util-Assist is proud to have been selected by our hometown, the Town of Newmarket, to deliver professional consulting services to assist with the Town’s migration to smart water meters. Util-Assist will help develop an effective Advanced Metering...

Keep up-to-date on new technology, products and industry trends. Util-Assist is introducing Util-Assist University education sessions to utilities.  You are invited to expand your knowledge and prepare your utility to meet future needs through Util-Assist...

Util-Assist is pleased to add Hydro One Brampton to our growing list of PowerAssist customers.  The service went live on November 23, 2015, before the holidays and the start of the winter storm season. Hydro One Brampton was looking for a solution to...

Util-Assist is pleased to announce that we have been awarded London Hydro’s Green Button Solutions Field Support RFP. Util-Assist will perform all remote support and field work associated with London Hydro’s Green Button initiative, including customer...

Util-Assist continues its expansion into the United States with another American utility selecting Util-Assist for smart grid consulting services.  Util-Assist was the winner of the Eugene Water & Electric Board’s (EWEB) MDM/AMI Integration...

PowerAssist continues to gain momentum, with three more utilities joining the service. Oakville Hydro, Collus PowerStream and Whitby Hydro joined PowerStream in using Util-Assist to provide 24 x 7 outage management call centre services. Weather conditions this spring...

New services, new customers and loyalty from our existing customers have fueled remarkable growth at Util-Assist.  Since moving to our current office space in late 2012, Util-Assist has seen the number of employees double to nearly 60.   To accommodate this expansion,...

Util-Assist is pleased to announce that we have been awarded the Smart Meter and ADMS Consulting Services RFP issued by the Lansing Board of Water & Light (BWL).  BWL is a publicly-owned municipal utility that provides electricity and water to the...

Util-Assist is pleased to announce the successful launch of an outage management call centre in partnership with PowerStream Inc. This new collaborative service between PowerStream and Util-Assist—named PowerAssist—provides support to PowerStream’s...

Util-Assist recently completed an enterprise systems review for Brantford Power Inc. (BPI) with the goal of developing a strategic plan for integration. Util-Assist was the winner of BPI’s RFP for a consulting partner to help the utility achieve the first...

Util-Assist is pleased to have won the Advanced Metering Infrastructure (AMI) Consulting RFP issued by the City of Saskatoon’s electric and water utilities (Saskatoon Light & Power and Saskatoon Water).  Util-Assist will spearhead the City of...