Util-Assist News
Webinar: How AI-Powered Analytics is Helping Utilities Unlock the Value of AMI
Util-Assist is holding a webinar with the Canadian Electricity Association (CEA) to share how some of the best performing utilities are leveraging AI-powered insights from smart meters to lower costs, reduce risk and define the next frontier of customer experience....
Util-Assist Nominated for Three CanadianSME National Business Awards
Util-Assist is pleased and honoured to announce our nomination for three 2020 CanadianSME National Business Awards: Fastest-Growing Business, Best Place to Work, and Business of the Year (100+ employees). Aimed at small and medium enterprises in Canada, CanadianSME...
Helping Utilities Understand and Manage the Complexities of EV Adoption
Of all the megatrends affecting the utility industry today, the electrification of transportation through electric vehicle (EV) adoption is one creating some of the biggest challenges for utilities as they plan for their future. Util-Assist is excited to make Grid4C’s...
Util-Assist Expands its Leadership Team with Utility Industry Veterans
In 2016, Util-Assist became a fully-owned subsidiary of Alectra Energy Services. This year, two former Alectra executives who were instrumental in helping Util-Assist grow and expand its services portfolio joined our company. Mark Henderson A long-time friend and...
COVID-19 Update – Safeguarding Employee Health through Remote Work
In accordance with the Government of Ontario’s provincial lockdown mandate, Util-Assist closed its Newmarket office effective December 26, 2020. Our employees have returned to a full-time schedule of working remotely to help minimize the spread of the COVID-19 virus...
The AMI Journey: APPA Customer Connections Conference
Util-Assist's president, James Douglas, will join utility professionals to share best practices and discuss latest trends at the American Public Power Association (APPA) Customer Connections Virtual Conference. James is presenting on the AMI (advanced metering...
Welcome Back to the Util-Assist Office
Util-Assist has created a video to showcase our new safety protocols and office retrofits, including touchless faucets, automatic door sensors and plexiglass protection. Keeping employees and visitors healthy is our highest priority, and our office has re-opened on a...
Util-Assist Office Re-Opening
We are pleased to announce that, as part of the gradual easing of Ontario’s COVID-19 restrictions, Util-Assist is reopening its office. The health of our staff, clients and partners continues to be Util-Assist’s highest priority, and we have taken numerous precautions...
You are Invited: NER’s Virtual Conference on the Impact of COVID-19 on the Electricity Sector
Util-Assist is hosting the National Electricity Roundtable (NER) virtual conference on July 9, 2020. Moderated by Neetika Sathe, Chair of the NER and VP, GRE&T Centre, Alectra, the theme of the event is “Navigating the New Normal: COVID-19’s Impact on the...
Substation Supervision with SecureAssist
Util-Assist is pleased to announce the launch of a SecureAssist pilot for 24x7 physical security monitoring of Alectra power substations. To deliver this new service, Util-Assist's experienced PowerAssist team has added substation monitoring to its outage monitoring...
Util-Assist Rises to Mayor’s Challenge and Sponsors Local Charities
On June 15th, the Util-Assist announced that our company is donating $5,000 to CHATS York Region, Inn From the Cold, CMHA and Community Living Central York
Util-Assist’s Response to COVID-19
Safeguarding the health of our staff, clients and partners is Util-Assist’s highest priority. In response to the growth of COVID-19 cases in North America, Util-Assist is taking proactive and protective measures to manage the risks. As a key partner to your business,...
Util-Assist Wins an Employee-Recommended Workplace Award for the Third Straight Year
For the third year in a row, Util-Assist has been recognized for excellence in achieving a healthy, engaged and productive workplace. The Employee Recommended Workplace Award (ERWA), created by Morneau Shepell and The Globe and Mail, is the only award of its kind...
Util-Assist invests in Grid4C to scale its #1 AI-Powered Analytics Solution
Util-Assist Inc., a leading professional and managed services company to North American utilities, has invested $5M USD in Grid4C, a worldwide leader in artificial intelligence (AI) and machine learning solutions for the energy industry. As part of the investment,...
Util-Assist is York Region’s 2019 Large Business of the Year
Util-Assist is thrilled to announce that we have been named York Region’s “Large Business of the Year” for 2019. York Region, located directly north of Toronto, is Ontario’s fastest growing large municipality and third-largest business hub, with over 1.1 million...